Why our Customer Support truly makes a difference

In PRODUCT
7 August 2025
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When you know a tool like Calaméo inside out, you might think you no longer need help. But even the most advanced users sometimes run into technical questions, specific needs, or more complex projects. That’s exactly where our Customer Support team stands out.

At Calaméo, support goes far beyond solving basic issues. We assist all users—including power users—with responsiveness, expertise, and genuine attention to their needs. Here’s how we make a difference.

Expert support that goes the extra mile

Mastering Calaméo means knowing how to publish, enrich, and share. But it also means pushing the platform further—optimizing integrations on your website, diving deep into analytics, or exploring advanced features.

Our team is trained to handle exactly these kinds of requests. They know the platform inside and out, stay up to date with its latest developments, and are equipped to provide precise, reliable answers tailored to your level of expertise.

Real people, real answers—no automation

At Calaméo, every support request is read and handled by a real person. No canned replies. We take the time to understand each situation and provide clear, contextualized solutions.

Our experienced users appreciate being able to talk to someone who speaks their technical language and can get into the finer details.

Transparency, always

Another thing that sets us apart is our transparency. We don’t make false promises, and we never leave users in the dark. If a feature isn’t available yet, we’ll say so. If an improvement is in the works, we’ll let you know.

We believe that strong relationships are built on trust—and that means being honest, especially with our most demanding users.

A long-term partner

Our Customer Support isn’t just there to fix one-off issues. We’re here to support users throughout their journey, at every level, and remain available as their needs evolve.

At the same time, we pass along feedback, feature requests, and suggestions. Power users often have a deep understanding of the platform, and their input helps us make Calaméo even better.

The bottom line

Even if you know Calaméo like the back of your hand, it’s reassuring to have a support team that’s knowledgeable, responsive, and truly listening. We’re here to answer your questions, solve technical problems, and help bring your most ambitious projects to life.

Join millions of professionals who trust Calaméo—try Calaméo PLATINUM free for 14 days and discover all the features.

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How to delete a publication on Calaméo: the video tutorial

In PRODUCT
13 February 2025

Do you want to manage your online publications with ease and remove outdated content? Calaméo offers a simple and quick feature to delete a publication in just a few clicks. In this article, we introduce our video tutorial “How to Delete a Publication on Calaméo”, a step-by-step guide to help you easily remove a document from your account.

Why Delete a Publication on Calaméo?

Deleting a publication may be necessary for several reasons: an error in the original file, the end of a promotional campaign, or the need to reorganize your publication space. With Calaméo, you have full control over your content and can manage it independently.

READ ALSO: How to update your Calaméo publications: the video tutorial

The Benefits of Deleting a Publication on Calaméo

Deleting a publication on Calaméo helps you optimize the management of your digital documents while keeping your space organized and relevant. Here are some key benefits of this feature:

  • Simplified management – Quickly remove unnecessary publications to keep your space clean and structured.
  • Full control over your content – You decide which publications remain visible and which should be deleted.
  • Guaranteed privacy – If a document should no longer be accessible, deleting it ensures that your audience can no longer view it.
  • Efficient updates – By deleting an outdated version, you can publish an updated document without confusing your readers.

READ ALSO: How to change a public publication to private: the video tutorial

A Video Tutorial to Guide You: How to Delete a Publication on Calaméo

Deleting a publication on Calaméo is a quick and intuitive process. To help you, we have created a video tutorial explaining all the steps to remove a publication from your account in just a few seconds.

In this tutorial, you will learn how to:

  • Access your list of publications.
  • Select the publication to delete.
  • Confirm the deletion and understand the consequences of this action.

Calaméo’s user-friendly interface allows for a smooth and secure deletion process, minimizing any risk of error.

Also, check out our Help Center article: How to delete a publication on Calaméo?

Conclusion

Deleting a publication on Calaméo is an essential feature for efficiently managing your online content. Whether you need to keep your space organized or ensure the confidentiality of certain information, this option gives you full control over your digital publications.

Subscribe to our YouTube channel to discover new tutorials every month.

Try Calaméo PLATINUM for free for 14 days and explore all our advanced features for your digital publications today!

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How to add links to your publications on Calaméo: the video tutorial

In PRODUCT
24 October 2024

Do you want to make your digital publications more interactive and dynamic? Adding links to your publications on Calaméo is a simple and effective solution for enhancing your readers’ experience. With links, you can guide your audience to external pages, or additional resources, all at the click of a button. In this article, we present our video tutorial “How to add links to your Calaméo publications”, a step-by-step guide to easily integrate external links into your online documents and maximize their interactive potential.

Why add external links to your digital publications on Calaméo?

Adding external links to your digital publications is an effective way of making your documents interactive and captivating for your readers. This feature enhances the user experience by offering the possibility of accessing additional resources without leaving the publication. Whether you’re publishing a catalog, corporate brochure or magazine, external links can direct your audience to a website, purchase pages, detailed articles or explanatory videos, enhancing the reach and usefulness of your content.

The benefits of adding external links to your Calaméo publications

Integrating external links into your Calaméo publications offers a number of key advantages, all of which enhance the quality and performance of your digital documents:

  • Enhanced browsing: By inserting external links, you give your readers easy access to complementary external content that can enrich their understanding of the subject. They can consult additional resources, read more detailed articles or explore partner offers directly from your publication.

  • Increased engagement and interactivity: External links are a great way to encourage your readers to explore further. By directing your audience to relevant sites or additional resources, you stimulate their interest and prompt action.

  • Track performance with Calaméo statistics: Calaméo not only lets you add external links easily, but also track their performance with its integrated statistics functions. You can measure the number of clicks generated by your external links directly from your dashboard. This data is invaluable for analyzing the effectiveness of your content and adjusting your strategy according to the results.

READ MORE : Analytics made easy: Track your publications on Calaméo

These advantages make adding external links a key feature for enhancing your digital publications. You can transform your documents into truly interactive tools, while offering your readers a more fluid and enriching reading experience.

A video tutorial to guide you: How to add external links to Calaméo

The good news? Thanks to Calaméo’s intuitive interface, adding external links to your publications is simple. To help you get the most out of this feature, we’ve put together a detailed video tutorial that guides you step-by-step through how to insert external links into your Calaméo publications with ease.

Here’s what you’ll discover in this tutorial:

  • Where to find our “EDITOR” tool.
  • How to select clickable areas on your pages.
  • How to add external links to websites or complementary resources.

Calaméo’s intuitive interface lets you add these links quickly and easily, without the need for advanced technical skills.

Don’t hesitate to activate the subtitles (5 languages are available).

Read our Help Center article: How can I add links to my publications using the Calaméo Editor?

Conclusion

Adding external links to your Calaméo publications is a simple and effective way of making your documents more interactive and dynamic. Whether you want to redirect your readers to online resources or provide them with additional information, this feature is an invaluable asset.

Subscribe to our YouTube channel for new tutorials very soon!

Request your free 14-day trial of Calaméo PLATINUM and try out all our professional tools right now!