Accepting larger files means that you won’t need to worry about reducing your document size before uploading it to Calaméo. Have you included lots of images and data-rich elements in your document? No problem: our powerful conversion technology handles complex files with ease. With no limit on the number of pages, you can publish even very long documents in just one click.
Stay tuned for more exciting updates, coming soon from Calaméo!
You’ll find more information about publishing your documents in our Help Center, from the types of files you can convert on Calaméo to enabling Right-to-Left reading. Plus, our Support Team is standing by to answer your questions! Send us a message at contact@calameo.com, any time.
Welcome to Calaméo, the digital publishing platform where simplicity and efficiency are the key words. Our aim is to ensure that every user gets the most out of their Calaméo experience, not only by understanding the basics, but also by exploring all the possibilities offered by our digital publishing platform.
In this article, we’ll take a deeper dive into the questions most commonly asked by our users, in order to offer you an enriching and comprehensive experience on our platform. We invite you to read on for in-depth information to help you make the most of the features we offer.
1. How do I create an account?
The first crucial step in exploiting the full potential of Calaméo is to create an account. Whether it’s explaining the steps involved in creating your free account, or those involved in setting up your account, our detailed video tutorial is specially designed to guide you through the account creation process.
Discover our video tutorial :
If you’d like even more detailed information and practical advice, please take a look at our Help Center article right here, where you’ll find in-depth answers to all your questions about creating and managing your Calaméo account.
We’re here to support you in your Calaméo experience, ensuring that every user can get the most out of our platform.
2. How do I publish a document?
Publishing your documents is at the very heart of the Calaméo experience, providing a dynamic showcase for your content. To help you along, we’ve created an informative video tutorial for you to explore at your leisure:
Whether you’re more comfortable with visual instructions or prefer in-depth written guidelines, our detailed article is a must-have resource, offering you a comprehensive step-by-step guide to facilitating the smooth publication of your documents on Calaméo.
We encourage you to discover these resources to master the publishing process, enabling you to present your content attractively and professionally on our platform.
3. What types of files can I convert?
Versatility is one of our major strengths at Calaméo, because we understand the importance of being able to work with a variety of file formats. We provide a comprehensive list of file formats supported for conversion to online publications, which you can view right here.
Whether your documents are magazines, reports or photo albums, our platform is designed to accept a wide range of document types, offering maximum flexibility in the creation and publication of your content. Explore this comprehensive list to make sure your file type is compatible, enabling you to take full advantage of all the conversion features Calaméo has to offer.
4. How do I integrate my publication on a website?
One of the major advantages of Calaméo is the ease with which you can integrate your publications on your websites. Our in-depth guide shows you in detail the steps you need to follow to achieve optimal integration, guaranteeing a smooth and attractive user experience. You can follow the detailed instructions in our dedicated guide.
In addition, you can also consult our specific tutorial to guide you through the integration process, which you can explore below:
Whether you’re a beginner or an experienced user, these resources are designed to offer you clear and comprehensive assistance, enabling you to make full use of Calaméo’s integration functionality on your websites. Take advantage of the flexibility offered by our platform to share your publications efficiently and aesthetically pleasing on your sites with ease.
5. How can I optimize my document before publishing it?
Although converting your document into a digital publication is quick on Calaméo, optimizing it beforehand is essential to ensure optimum presentation of your content. Before uploading your document to our platform, take the time to discover some simple tips that will help improve the quality and aesthetics of your publication. We’ve compiled all these tips in a detailed guide which you can consult right here.
These tips cover various aspects, such as page layout, image resolution, font management and much more, to help you achieve a flawless end result. By investing a little time in optimizing your document beforehand, you can ensure that your publication on Calaméo will fully captivate your audience and best reflect your message. Explore our detailed tips for maximizing the visual impact and readability of your document once published on Calaméo.
6. How do I make a publication private?
Because we understand that not all documents are intended to be shared with the whole world, Calaméo offers you the flexibility of making your publications private. This allows you to precisely control access to your content, sharing it only with the people you choose. To guide you through this process, we’ve put together a detailed article that exhaustively explains every step you need to take. You can read our article right here.
Find out how to set the confidentiality of your publication, restrict access and define the necessary permissions to ensure that your content remains exclusively accessible to the people you’ve selected. The confidentiality of your publications is a priority at Calaméo, and our article aims to give you total control over the visibility of your documents, enabling you to share your content selectively and securely.
7. How do I request the removal of personal data from a publication?
We understand the crucial importance of protecting personal data, which is why we have set up a dedicated procedure to respond to your deletion requests. For full details on how to request the deletion of personal data from a Calaméo publication, please consult our procedure.
8. Where can I consult my statistics?
Calaméo goes beyond simple online publishing by giving you full access to detailed statistics for each of your publications. You can delve into the world of in-depth analysis to better understand the impact of your content. Explore the range of data available, such as number of views, time spent on the publication by readers, most viewed pages, and much more. To access this information, read our detailed article.
This guide will provide you with clear instructions on how to navigate through your publications’ statistics, enabling you to optimize your content according to your audience’s preferences.
With Calaméo, you can gain in-depth insight into the performance of your publications, giving you the tools you need to adjust your publishing strategy and maximize the impact of your digital content.
9. How can I pay by “mandat administratif”?
Calaméo is committed to facilitating financial transactions by offering several payment methods, including mandat administratif, an exclusive option for our users in France. If you prefer this payment method, find out more about the steps involved and how it works by visiting our Help Center.
We’ve prepared this article to provide you with clear instructions on how to proceed, from start to finish, so that you can make your payments with confidence and ease.
10. What happens to my account if I don’t renew my subscription?
If subscription-related questions are on your mind, rest assured that we have all the detailed answers for you. Whether you’re considering a temporary pause in your subscription, or downgrading your account, please see our dedicated article.
We’re here to support you every step of the way, making sure you fully understand the implications of your choices.
At Calaméo, we strive to make the management of your subscription as transparent as possible, providing you with the information you need to make informed decisions based on your specific needs.
11. How can I cancel my current order?
At Calaméo, we are aware that circumstances can change and that it is sometimes necessary to cancel a pending order. Here are the steps to follow.
Whether you’ve changed your mind, or are experiencing other difficulties, our article will provide you with all the information you need to cancel your order with confidence. We’re here to support you and make sure you fully understand how to cancel your order according to your specific needs.
12. How do I download or print a publication?
To download and/or print a publication on Calaméo, it is essential that the owner of the publication has activated these options beforehand. These features give users additional flexibility in managing and consuming their content.
If you’d like to find out more about how to activate these options as a publisher, or if you’re simply interested in the download and print procedure as a reader, check out our Help Center articles right here.
We’ve put together these articles to give you step-by-step instructions on how to access these features with ease. Whether you need an offline version of your publication or prefer a hard copy, our step-by-step articles will help you make the most of the download and print options on Calaméo.
Do you have any further questions?
We’re here to support you every step of the way. For regular information, check out our blog where we share tips, updates and exciting news. If you prefer direct answers, our Help Center is a comprehensive resource where you can find detailed articles on a variety of topics.
In addition, feel free to email us directly at contact@calameo.com. Our dedicated team is ready to answer all your questions and provide you with the assistance you need.
At Calaméo, our commitment is to provide you with an exceptional user experience, whether through our online resources, email support or informative blog. We’re here to help you make the most of Calaméo’s features and make your experience as enjoyable and productive as possible.
Compared to printed material, digital communications have a lot of advantages. For one thing, they’re great if you want to go paperless. For another, it’s a lot easier to add a GIF to an online newsletter than to a piece of paper. But a truly revolutionary business advantage is the ability to track analytics for your digital publications.
Because analytics are so important, it can be intimidating to get started. If you’re wondering how to follow your Calaméo publications’ statistics, this is the guide for you! From the very basics to best practices, we’ll cover everything you need to know about analytics on Calaméo.
First of all, you might be wondering what exactly we mean by “analytics”. Although the word has been around a long time, it’s become much more popular since 2000. That’s because analytics specifically refers to examining and getting insights from data. Since the early 2000s, businesses have adopted digital technologies and enjoyed access to huge amounts of new data. Analytics help them understand and use that data.
As a result, analytics are increasingly important to all kinds of businesses. For Calaméo users, your online publications generate lots of great data. In this guide, we’ll show you how to find Calaméo analytics and the most valuable takeaways for your digital content.
How to use your Calaméo analytics
Good news: Viewership statistics are available for every Calaméo user. (Another reason why digital publishing on Calaméo is best in class!) However, the type of information that you can see will depend on whether your account is BASIC, PREMIUM or PLATINUM. Here’s a handy chart of available data for each plan:
Lifetime statistics
The easiest way to get to your publications’ analytics is by going to the Statistics tab in your Calaméo account. To start, make sure you are logged into your account. Next, display the top navigation bar. Click on the Statistics section.
In this section, you will find an overview of your account’s lifetime statistics. In other words, you can check the total number of views for all of your publications combined. Plus, you’ll see other interesting lifetime data in this section depending on your account type.
For all accounts, several features let you explore more about your publications’ viewership. Scroll down to:
Change the time period displayed
Drill down into key statistics like Clicks and Downloads
Discover other useful dimensions like Device, Source and Countries
Publication statistics
However, note that the Statistics tab provides info about all publications associated with your account. To track data for individual publications, you will need to go to the Publications tab of your account.
Find the publication you want to investigate and click the arrow. In the drop-down menu that opens, choose “View statistics”.
You can now explore the available data for just the selected publication.
Finally, PLATINUM users may connect their Calaméo accounts to Google Analytics. This powerful feature lets you integrate Calaméo data directly into your existing web analytics set-up.
💡 TIP: Want to see how using Calaméo with Google Analytics works for your business? Request your PLATINUM Demo today and test this exclusive feature for two weeks—absolutely free.
Identifying KPIs for your publications
After you’ve had a chance to explore your Calaméo statistics, it’s time to consider which analytics are the most important for your publications. Because the goal of analytics is to generate useful insights, deciding what information interests you is a major step. Or to put it another way, you’ll want to choose key performance indicators to follow.
Define business goals
To start, spend some time thinking about the main business goals associated with your online publications. Your specific goals will be unique, but here are a few common examples:
Growing awareness of your company, programs or services
Building a loyal audience for your brand and publications
Generating leads for your sales and marketing strategies
Increasing online revenue through your e-commerce operations
Different KPIs can help you measure progress on each one of these goals. For instance, publication views are a good indicator of awareness. On the other hand, the number of pages viewed and reading time better show your audience’s engagement. Download data may match how many leads came from a publication. And link clicks to your online store reveal what appeals to your shoppers.
Most of all, think about the information that matters to you. If you hope to expand your international reach, country data might be a top KPI to track.
Set KPIs and benchmarks
Select two to four KPIs for your publications, then gather the first set of data. This will give you a sense of where you are now in relation to your goals. Then, pick benchmarks for your KPIs to get a sense of where you want to be going. For example:
Awareness — 500 views / month
Leads — 25 downloads / month
International reach — 10% of views and downloads from Canada
Once you’ve finished identifying KPIs for your publications, take a look at our advice for ways to boost your results!
Tips to optimize performance
Since we began Calaméo all the way back in 2008, we’ve learned a thing or two about what works in digital publishing. Although there’s no guaranteed, easy trick for success, these simple tips are a good place to start.
Views
Beyond having great content, an unbeatable strategy for getting more views is to share your publications widely. Make it easy for your audience to discover your online publications! With Calaméo, you can:
Both of these analytics point to the level of engagement that viewers have with your publications. First, the number of page views tells you how much of your publication was opened per view. That is to say, did your audience view your publication past page one? Or all the way to the last page?
Next, reading time tells you how long audiences spent viewing your publication. Views with longer reading times and more page views suggest higher engagement than shorter reading times and fewer page views. And higher engagement means a bigger impact!
In recent years, offering content for download has become a key content marketing strategy. But even if you’re not focused on generating leads, direct downloads make for great user experience. When your audience gets to keep a copy of your publication, they can return to it anytime—even offline.
Here are a few effortless tips for boosting your results:
The click-through rate, or CTR, reveals how many viewers click the interactive links in your Calaméo publications. (More specifically, it calculates a percentage: the number of times a link was clicked divided by the number of times the relevant page was displayed.) Your advanced Calaméo statistics track the number of clicks and CTR for every link in your publications. Best of all? You can filter to focus on external, video, audio or Shopping links.
Although sharing to social media networks isn’t as big as it used to be, shares are still a good way to reach new audiences. That’s why our publication viewer includes a handy share button! But did you know that Calaméo’s PLATINUM statistics have detailed sharing data? See where, when and how your publications were shared from the viewer.
Now that you’ve gotten familiar with Calaméo’s analytics, chosen KPIs to track and optimized your publications, you can sit back and relax! To get started with analytics, most of the hard work happens at the beginning. However, there are a few important best practices to keep in mind for the future.
Be consistent.
Since you already know what information interests you, make sure you stay focused on consistent KPIs over time. Whether weekly, monthly or quarterly, collect the same stats on a regular schedule. Then, identify trends.
Be organized.
If you have access to limited statistics on Calaméo, you may wish to transfer your analytics to a separate document for tracking. Don’t misplace this data—analytics are especially useful to understand long-term trends.
Be flexible.
As time goes on, you might find that the KPIs you’re following are not connecting to your goals the way you expected. In that case, press pause and explore what isn’t working. You can rethink and adjust how you use analytics tools moving forward.
And there you have it—our complete guide to analytics on Calaméo! We hope you enjoy diving into insights and data about your digital publications. Have questions? You can write to us anytime at contact@calameo.com.
