Brand identity vs. brand image: what’s the difference?

In MARKETING
21 April 2022
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As shown in our latest infographic, brand identity is a very important component of your brand. And brand image is just as crucial! However, “brand image” and “brand identity” are often confused, so let’s define each of these concepts.

What is brand identity?

Brand identity is what you, as a company, want your brand to represent: the image of it that you want to project, and how you want it to be perceived by the public.

Brand identity includes the following elements:

  • your brand style guide (logo, typefaces, colors, etc)
  • the tone of your words
  • your values
  • your history
  • your positioning

Brand identity is therefore entirely dependent on your company and its overall strategy. The clearer and more precise your identity, the better. This will allow you to follow a logical guideline for your company and for the public.

💡 TIP: reinforce your brand identity in your digital publications with our White Label feature (available to PLATINUM users) and personalize the viewer so that it matches your brand style guide.

What is brand image?

Brand image is how the public perceives your brand, what they really think of it. It’s a feeling, and, in a way, the reputation of your brand.

Brand image depends on:

  • your public speaking and communications
  • your marketing activities
  • client experience

A positive brand image is essential for your brand. Not only will the public think highly of your products, but this will also help increase your sales because your customers will be your best ambassadors when they tell their friends and family about you. On the other hand, a negative brand image could be catastrophic. If your products are only associated with bad things, there is little chance that they will sell.

💡 TIP: to improve your brand image, it is important to offer high value-added content such as digital publications. Tutorials or magazines are good ideas of content to propose, but there are many other types of content you can publish with Calaméo.

How do they influence each other?

The influence of brand identity on brand image

Brand identity contributes to maintaining a good brand image. For example, a new product with a high price will be perceived positively by the public if the brand has a luxury positioning that is part of its identity. The high price will be perceived as a guarantee of quality by the consumer, who will therefore have a good image of your product and your brand, because it is in line with your identity.

On the flip side, if your brand contradicts its identity, it can create bad press. Imagine creating a new product whose manufacturing method goes against the values displayed by the brand. In this case, your customers may have the impression that you have lied to them about your motivations and convictions.

Therefore, you must master your brand identity and stick to it.

The influence of brand image on brand identity

Brand image is a good indicator of the effectiveness of your brand identity. As a matter of fact, a good image will reinforce the idea that your identity is clear, controlled, and understood by the public. It then be a matter of continuing to make your decisions in the same way.

In contrast, a bad brand image will require changes. This could mean an entire or partial rebranding of your identity: choosing a new logo or new values, for example.

Conclusion

Brand image and brand identity are therefore two very important elements for your brand. One represents the image that your company wants to give to your brand, the other is the real image that the public has in mind, its feeling towards your brand.

Ultimately, these two crucial elements depend on each other, so make sure not to neglect either one.

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MARKETING

How to promote content with Twitter

In MARKETING
11 June 2020

The Content Creator’s Guide to Social Media

Thanks to social media, delivering content to thousands of people at once is as easy as hitting the “Post” button. But it isn’t always easy to achieve the results you have in mind. That’s why we’re bringing you a new series all about making these channels work for your digital publishing needs. Our final entry: how to promote content with Twitter.

Why use Twitter to promote content?

As social media networks have evolved over the last decade, Twitter has taken on an increasingly complicated role. It began in 2006 as a simple “microblogging” platform designed to let users share thoughts of 140 characters or fewer, but tweeting has become especially popular among politicians, journalists and comedians. As a result, Twitter can be tricky territory for businesses in general and digital publishers in particular.

That isn’t to say businesses aren’t successfully using Twitter to communicate. The platform boasts 187 million monetizable daily active users that companies are eager to reach. However, achieving the elusive status of a brand that is “good at Twitter” may not be the most sensible goal for your business. In fact, unless you have a dedicated Tweeter on your social media team, you may find it challenging just to keep up with trending topics.

Instead, focusing on your audience provides a more practical option for digital publishers who want to promote content with Twitter. Customers are comfortable tweeting brands to ask questions, solve problems and offer feedback. Once your business’s account is set up, this kind of interaction makes Twitter a great place to have a conversation about your content. Read on for our best tips for including Twitter in your digital publishing strategy.

Embrace the format

First, consider the tweet. Although the text used to be capped at 140 characters, Twitter doubled the length of a tweet to 280 characters in 2017. But don’t be fooled by the extra room—any links you share in your tweet are included in the character count. In addition to being short, Tweets tend to have a short “lifespan.” Unlike the evergreen content of Pinterest or social posts on Facebook and LinkedIn, Tweets are usually seen by users for 15-20 minutes.  

This brevity might make it seem awkward to promote content with Twitter if your emphasis is on longer, more immersive digital publications. One common strategy to get around this issue involves sharing your content multiple times. Since your tweets probably won’t all surface in the feeds of your followers, it’s a safe way to improve your publication’s chances of getting noticed. (Just be sure to tweet about something different in between!)

But even the savviest Tweeters know that overall, the platform is rarely a strong source of referral traffic. Research estimates that under 20% of social referral traffic to outside articles comes from Twitter. While that doesn’t mean you should abandon plans to promote content with Twitter, it should inform both your expectations and your strategy. To make a bigger impact, invest time in finding the right audience and having a conversation.

Find your niche

Before you can go looking for your ideal audience on Twitter, you’ll need to have a pretty good idea of the target audience for your content. In other words, who is your content created for? For example, a white paper might be aimed at B2B managers in your business’s field. Or a video about new fashion trends could be aimed at young adults. Knowing your target audience is an essential part of any digital publishing strategy.

Next, investigate where your target audience is active on Twitter. Despite the outsized attention that a few high-profile users attract, there are lots of smaller communities having their own conversations. The discussions among start-up founders, entrepreneurs and professionals happening on Business Twitter may be a good match for your B2B digital publications, but with a little research you can find communities for all kinds of interests.

Hashtags are a simple tool to help you promote content with Twitter in the right places. (No surprise there—modern hashtags originated on tweets back in 2009!) Identify a couple of hashtags that appear regularly in your target audience’s Twitter community. Then use them in tweets to share your digital publications. But beware: your tweet’s hashtags and overall tone should always fit your content. In other words, trendy hashtags, jokey messaging and lead generation rarely work together.

Define your goals

In the end, the success of your strategy to promote content with Twitter depends in large part on having a clear idea of what you hope to achieve. Because of their format, tweets may not prove to be a huge source of traffic for your digital publications. However, Twitter is a unique channel for keeping in touch with your audience. You may prefer to prioritize followers, profile visits and interactions over the number of clicks your content receives.

An audience-focused strategy still provides plenty of opportunities to share your content. For instance, you can choose a single tweet to pin to the top of your profile. Simply select a high-performing tweet that links to the digital publication you want to boost. This easy step has big benefits. Any user who stops by your profile is guaranteed to see your promoted content first.

Ultimately, the fast-paced conversation that happens on Twitter makes it a flexible tool for businesses. You may use tweets to broadcast service updates, offer customer support, advertise or strengthen your brand. But for digital publishers looking to promote content with Twitter, establishing your presence and opening up a connection with your audience is the best way to start.

Ready to start?

Now that you’ve got all the details about how to promote content with Twitter, it’s time to turn your online documents into great digital publications. Sign up for your free Calaméo account today and explore what digital publishing can do for you!

MARKETING

All you need to know about newsletters: Part one

In MARKETING
10 March 2022

We have all seen a bad newsletter: messy visuals, too much text, a confusing format, boring content. In short, neither engaging nor fun to read. Luckily, the Calaméo team is here to help with all you need to know about newsletters! Publish newsletters that people actually want to read, with the aid of digital publishing and Calaméo’s easy-to-use platform.

  1. What is a newsletter?
  2. Why send a newsletter?
  3. Define your objectives
  4. Engaging text
  5. Simplified formatting
  6. Spice up your visuals

What is a newsletter?

A newsletter is a publication about a specific subject that is destined for a limited audience. Newsletters have been around a long time – even the ancient Romans used them – and are still a great means of communication today. Most newsletters are not very long (only a few pages) and include both text and visuals. Newsletters are similar to magazines, but magazines are typically longer and written for a wider audience. On Calaméo, your newsletter appears in its entirety in a flipbook, scroll, or slide format with turning pages and interactive details, rather than a flat and mundane PDF. (This article will focus on online newsletters that are hosted on digital publishing platforms like Calaméo, not email newsletter campaigns.)

Example of a newsletter from Neuropedia.

Why send a newsletter?

There are many reasons for creating and distributing newsletters. Companies may want to send out internal newsletters to employees to update them on company policies, events, or big news. An external newsletter is a great sales and marketing resource to send to clients and prospects. Clubs may send newsletters to members, religious institutions to congregants, local government administrations to residents, and educators and academic institutions may send newsletters to students, parents, or staff.

If you are currently distributing a paper newsletter, consider making the switch to a digital version. Not only will you save natural resources, your publication will also be dynamic and engaging, available online for consultation 24/7. If you are sending your current digital newsletter in a PDF format, now is the time to publish it on Calaméo and take advantage of our fabulous interactive features! Read on for our tips on publishing digital newsletters.

Define your objectives

There are questions you will need to ask yourself before creating your newsletter. First, what is the purpose of this newsletter? Are you creating a newsletter in order to share information, sell or market a product, or another reason?

Next, who is your audience? A group of people with similar interests who already know the topics included in the newsletter? Or a larger group that is unfamiliar with you or your organization? These questions will help you decide if you need to include background information or if you can use subject-specific language without needing explanatory text or visuals.

Finally, how often do you want to publish issues of your newsletter? Weekly, monthly, quarterly? PREMIUM and PLATINUM members can plan publications in advance to save time and keep to a regular schedule. Defining objectives around your newsletter will help you construct a relevant publication that people will actually read.

Engaging text 

Throughout the pandemic, newsletters have been an excellent tool for keeping employees and clients (and other audiences) updated regarding changing health regulations and conflicting information. They are excellent channels for providing up-to-date news.

So special consideration should be taken while creating the content of your newsletter. The body of your newsletter should have enough text to relay your information but not so much that your reader gets lost in the details. Make the content of your newsletter dynamic and engaging. Your articles should avoid too much fluff or filler; get to the point and show your subject knowledge or industry expertise by sharing relevant information. If your company has made a recent policy change, or your club has updated its calendar, those should be included. Announcements should appear in a prominent location in your newsletter. 

Simplified formatting

Formatting is usually an afterthought. However, good formatting will help your newsletter flow and draw readers’ eyes to critical content. You want your readers to retain the most important information and leave your publication feeling better informed, not overwhelmed by a wall of text or wasted space. 

Have these tips in mind for a well-formatted newsletter:

  • Keep it simple
  • Limit the amount of text on each page
  • Stick to your brand style guide (use same font and color scheme as your other publications)
  • Include calls to action in visible places
  • No unnecessary visuals
  • Avoid background images 
  • Make use of Calaméo’s Zoom feature (PREMIUM and PLATINUM accounts)

Spice up your visuals

A good newsletter must include graphics (but not too many–see above!). Because newsletters are a visual format, take advantage of charts, graphs, and other visual aids to help share your information and illustrate your articles. Avoid clip art and other amateur graphics, especially if your newsletter is a professional publication.

The beauty of using an online digital platform like Calaméo to host your newsletter is that you can use our Editor tool to enrich your publication with dynamic visuals, like videos and GIFs. With Calaméo, you can also embellish the viewer. Personalize the theme of your viewer, add your logo, or even use our White Label feature.

💡 TIP : Make sure to optimize your documents before publishing!

Stay tuned


Part one of our newsletter series was all about the content of your newsletter, and part two will focus on the important steps to take before and after sending to ensure its success. Stay tuned for the next article in this series about newsletters. And in the meantime, sign up with Calaméo today to get started on your digital publishing journey!